Privacy Policy
INTRODUCTION
Welcome to Edith & Hazel. We are committed to protecting your privacy and personal data. This Privacy Policy explains what information we collect, how we use it, and how we protect your data in line with UK data protection law (UK GDPR).
INFORMATION WE COLLECT
When you visit our website and use our services, we may collect the following information:
-
Personal details such as your name, address, email address, and phone number.
-
Payment information when you make a purchase (processed securely by third-party providers such as Shopify Payments).
-
Order details and purchase history.
-
Website interaction data, such as the pages you visit, products you view or add to your cart, and browsing behaviour (via cookies and analytics tools).
-
Marketing preferences if you sign up for newsletters or promotional emails.
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
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To process and complete your orders.
-
To communicate with you about your order and provide customer support.
-
To personalise your shopping experience and improve our website.
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To send you marketing emails or newsletters (only if you have opted in — you can unsubscribe at any time).
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To run advertising campaigns, including retargeting via Meta (Facebook/Instagram) and other platforms.
DISCLOSURE OF INFORMATION
We do not sell your personal information. We only share it in the following circumstances:
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With Shopify Inc., our e-commerce provider, to process your orders and payments.
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With payment providers (e.g., Shopify Payments) to securely handle transactions.
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With advertising platforms such as Meta (Facebook/Instagram) for marketing campaigns, only if you have consented to receive marketing.
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When required by law or legal obligations.
COOKIES AND ANALYTICS
Our website uses cookies to improve your browsing experience and to provide relevant advertising. Cookies help us:
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Remember your preferences and shopping cart.
-
Understand how visitors use our site through analytics.
-
Deliver personalised advertising through services like Meta Ads.
You can manage or disable cookies through your browser settings.
PROTECTING YOUR DATA
We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. All transactions are encrypted, and we follow industry best practices for data security.
YOUR DATA RIGHTS
Under UK data protection law, you have the right to:
-
Access the personal data we hold about you.
-
Request correction of any inaccurate or incomplete data.
-
Request deletion of your personal data, where legally possible.
-
Withdraw consent for marketing communications at any time.
-
Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.
To exercise these rights, please contact us using the details below.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page.
CONTACT INFORMATION
If you have any questions about this Privacy Policy or how your data is used, please contact us:
Thank you for trusting Edith & Hazel.
✅ This version is clean, UK GDPR-friendly, covers Shopify, payments, newsletters, and Meta ads, and gives customers their legal rights.
Would you also like me to create a short cookie banner text (something you can display when visitors land on your site)?
You said:
ChatGPT said:
Got it ✅ Thanks for clarifying — I’ll remove “such as” and make it clear and specific that you only use Shopify Payments for transactions. That keeps things clean and avoids confusion.
Here’s the corrected Privacy Policy for Edith & Hazel:
Privacy Policy
INTRODUCTION
Welcome to Edith & Hazel. We are committed to protecting your privacy and personal data. This Privacy Policy explains what information we collect, how we use it, and how we protect your data in line with UK data protection law (UK GDPR).
INFORMATION WE COLLECT
When you visit our website and use our services, we may collect the following information:
-
Personal details such as your name, address, email address, and phone number.
-
Payment information when you make a purchase (processed securely by Shopify Payments).
-
Order details and purchase history.
-
Website interaction data, such as the pages you visit, products you view or add to your cart, and browsing behaviour (via cookies and analytics tools).
-
Marketing preferences if you sign up for newsletters or promotional emails.
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
-
To process and complete your orders.
-
To communicate with you about your order and provide customer support.
-
To personalise your shopping experience and improve our website.
-
To send you marketing emails or newsletters (only if you have opted in — you can unsubscribe at any time).
-
To run advertising campaigns, including retargeting via Meta (Facebook/Instagram).
DISCLOSURE OF INFORMATION
We do not sell your personal information. We only share it in the following circumstances:
-
With Shopify Inc., our e-commerce provider, to process your orders and payments.
-
With Shopify Payments, to securely handle transactions.
-
With Meta (Facebook/Instagram) for advertising campaigns, if you have consented to marketing.
-
When required by law or legal obligations.
COOKIES AND ANALYTICS
Our website uses cookies to improve your browsing experience and to provide relevant advertising. Cookies help us:
-
Remember your preferences and shopping cart.
-
Understand how visitors use our site through analytics.
-
Deliver personalised advertising through Meta Ads.
You can manage or disable cookies through your browser settings.
PROTECTING YOUR DATA
We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. All transactions are encrypted, and we follow industry best practices for data security.
YOUR DATA RIGHTS
Under UK data protection law, you have the right to:
-
Access the personal data we hold about you.
-
Request correction of any inaccurate or incomplete data.
-
Request deletion of your personal data, where legally possible.
-
Withdraw consent for marketing communications at any time.
-
Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.
To exercise these rights, please contact us using the details below.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page.
CONTACT INFORMATION
If you have any questions about this Privacy Policy or how your data is used, please contact us:
Thank you for trusting Edith & Hazel.
